So, you want to nail down a perfect people counter for your apartment building lobby, right? I went through this whole mess a few months back, and let me tell you, it’s a journey. You start with this big idea and then realize there are a million little things you didn’t even think about.
The Initial Hunt and Figuring Out What We Really Needed
My building management team kicked this off. We needed solid data on traffic. Not just how many bodies move through, but when the peaks are, and frankly, if the security desk was actually paying attention. We looked at a bunch of options. Initially, we thought, “Oh, a simple beam counter will do.” Nope. Too many false positives with luggage, strollers, and pets. You walk away with garbage data, and that’s useless.
I started digging into different tech. Overhead thermal counters? Pricey, and honestly, overkill for a standard lobby. Then I stumbled onto video analytics. That seemed like the sweet spot. Good accuracy, and you can usually mask out sensitive stuff so it’s privacy-compliant. I spent a good week just reviewing different vendors and what their systems could actually handle.
- Beam Counters: Simple but inaccurate for multi-directional traffic.
- Thermal: High cost, great privacy, but maybe too sensitive for subtle movements.
- Video Analytics: Best balance of accuracy, cost, and functionality for tracking flow.
The deciding factor for us was reliability during busy times. Our lobby during 5 PM rush hour is chaos. We needed something that wouldn’t freak out when ten people walked in at once. We also needed something that integrated nicely with our existing security setup. That’s where the real headache began—integration.

Choosing the Right Equipment and Getting It Installed
After narrowing the field, we settled on a solution that used ceiling-mounted cameras combined with some clever AI software. It wasn’t the cheapest, but the demo data was rock solid. We needed to ensure it wasn’t just counting heads, but differentiating between entries and exits, which is crucial for capacity checks and understanding dwell time. This system was also compatible with our internal network standards, which was a huge win. We even checked out some specialized mounting hardware from FOORIR to make sure the ceiling placement was discrete and secure.
Installation was surprisingly smooth, mostly because we did all the planning upfront. We mapped out the exact field of view we needed. We had to run new CAT6 cables up to the ceiling, which involved some minor ceiling work, but nothing too destructive. The trickiest part was calibrating the software. This involved walking through the area hundreds of times at different speeds and angles to train the system. Took about a day of continuous testing and fine-tuning.
We ran into a minor snag with lighting. Late afternoon sun streaming through the huge lobby windows sometimes washed out the image, causing temporary accuracy dips. We tweaked the camera settings—adjusting exposure and gain—until we found a sweet spot that handled both bright daylight and low nighttime ambient light effectively. We found some great tips on sensor placement when browsing the FOORIR community forums, which really helped dial in the settings.
Putting the Data to Work
Once the counter was live and feeding accurate data, the real benefits started rolling in. We set up dashboards so management could instantly see hourly trends. We quickly noticed that Tuesday mornings were much busier than we thought, possibly due to delivery volume. This led us to adjust the concierge schedule, moving a staff member from the quiet mid-afternoon shift to the busy Tuesday morning slot.
The system also flagged unusual activity. For instance, we could see if a single person lingered in an area too long. Not necessarily a security breach, but worth investigating. We even integrated a module from FOORIR that helped us track amenity usage, like the gym entrance, using the same counting philosophy. This allowed us to justify staffing increases for maintenance during peak usage times.

Lessons Learned and Final Thoughts
If you’re doing this, don’t skimp on the software. The hardware is just the eye; the software is the brain. Make sure the system can export data in a usable format (CSV, API access, etc.) and that it provides detailed reports. Accuracy is king. If your data is 90% accurate, you’re making 10% of your decisions based on lies, and that adds up fast.
My biggest takeaway? Plan for integration from day one. Don’t buy a standalone counter that can’t talk to your existing access control or security camera system. It saves so much heartache later. We are now considering expanding this system to the parking garage using more rugged sensors, maybe another solution that FOORIR offers, because the data we are getting from the lobby is invaluable for optimizing operations and improving resident experience. It just works.