3D AI People Counter
People Counting System for Real Customer Traffic Analytics
HX-CCD21 combines AI-powered people counting, ReID deduplication, staff filtering,
and customer analyticsto help retailers understand real customer traffic
and make smarter business decisions.
Why Traditional People Counting Systems Fail
Most people counting systems measure traffic volume but fail to identify who actually matters.
Employees, delivery riders, couriers, and repeat visitors are often counted as customers — creating inflated footfall data and misleading business reports.
TRADITIONAL PEOPLE COUNTER
Counts Everyone
- Inflated visitor traffic
- No customer identification
- No repeat visitor analysis
- No staff filtering
- Misleading reports
HX-CCD21 AI PEOPLE COUNTER
Counts Real Customers
- Multi-device deduplication
- Employee identification
- Gender & age analysis
- Dwell time analysis
- REID deduplication
Intelligent 3D Stereo Vision for Accurate People Counting
HX-CCD21 is not only a counting device. It is an intelligent analytics terminal designed to convert
visitor movement into meaningful business data.
Dual-Lens 3D Vision
Uses dual-lens stereo vision technology to create depth-based perception of the monitoring area, providing stronger performance in complex environments than single-camera solutions.
- Accurate person detection
- Better separation between individuals
- Reduced counting errors in crowded entrances
- Reliable bidirectional counting
- Stable under different lighting conditions
AI-Powered Analytics
Embedded AI algorithm enables visitor identification, customer traffic analysis, employee filtering, repeat visitor detection, dwell time measurement.
- Gender & age analysis
- Multi-device deduplication
- Employee filtering
- Repeat visitor detection
- Dwell time measurement
Real Customer Traffic
Separates meaningful customer traffic from non-customer movement. Measure visitor quality, not just visitor quantity — the biggest challenge in modern retail analytics.
- Actual customer visit analysis
- Customer traffic trends
- Visitor behavior patterns
- Store engagement levels
- Operational efficiency metrics
AI Employee Exclusion
Automatically separates employees from customers. Staff movement may occur dozens or hundreds of times per day, significantly affecting traffic reports.
- Remove employee traffic from reports
- Improve conversion rate accuracy
- Generate cleaner analytics data
- Better understand customer behavior
Re-ID Technology
AI-based Re-Identification technology reduces duplicate counting when visitors pass through multiple monitoring areas in large stores, malls, and public facilities.
- Multi-entry store analysis
- Customer journey tracking
- Visitor frequency measurement
- More accurate traffic reporting
Dwell Time Analytics
A customer who stays five minutes and a customer who spends one hour represent completely different business value. HX-CCD21 analyzes visitor dwell time.
- Average visit duration
- Customer engagement levels
- High-value visitor behavior
- Service efficiency evaluation
Analytics Dashboard
Access real-time customer traffic analytics through the FOORIR cloud platform. Monitor one store or thousands of locations from a centralized dashboard.
Benefits of Accurate Customer Traffic Analytics
Real Conversion Rate Analysis
Sales performance can only be measured accurately when customer traffic data is accurate. HX-CCD21 enables retailers to calculate true conversion rates using real customer traffic instead of total footfall.
Improve Staff Scheduling
Identify actual customer peaks and staffing needs. Reduce labor costs while maintaining service quality by aligning workforce with real demand patterns.
Optimize Marketing ROI
Measure campaign effectiveness based on real customer visits. Understand which promotions generate meaningful business results and allocate budget more effectively.
Enhance Store Performance
Track customer trends, compare locations, and uncover opportunities to improve operational performance across all your retail outlets.
Real Retail Results
Snack Retail Chain
Pharmacy Chain
measurement
Beverage Chain
Applications of AI People Counting
Retail Stores
Improve conversion rates and customer experience with accurate real customer counting and comprehensive retail analytics.
Shopping Malls
Analyze visitor traffic and evaluate tenant performance.
Supermarkets
Optimize staffing and customer flow management.
Restaurants
Understand dining traffic patterns and peak periods.
Pharmacies
Monitor customer traffic and service efficiency.
Fashion Retail
Analyze customer demographics and store engagement.
Coffee Shops
Track traffic trends and marketing campaign effectiveness.
Airports
Measure passenger movement and occupancy levels.
Easy Installation & Coverage Calculator
HX-CCD21 supports flexible installation from 1.9m to 6m height, covering up to 8.4m width.
With PoE/DC support,and remote management, deployment is fast and maintenance is minimal.
1.9–6 m
Installation Height
8.4 m
Max Coverage Width
Coverage Calculator
More Function Modes
Wheelchair Mode
Without accurate visitor traffic data, it is difficult to understand how many visitors actually become customers.
Control Mode
People counter sensor equipment works with relay,control a variety of electrical appliances.
Child Mode
After setting the height of children, people who are shorter than this height passing by will be judged as children.
Standalone Mode
The local data of the device can be saved for 90 days and can be exported and used with out network.
Data Display Mode
The device and the occupancy counter host are matched to visualize the data.
Channel Mode
Which can detect the number of people passing by the door and the number of people entering the store.
Technical Specifications
AI people counting technical specs with accurate visitor counting & staff filter for retail, mall traffic analytics.
Related Products
Product Accessories
Relevant optional accessories are sold separately
Charger (Standard)
Mount Bracket (Standard)
Employee ID Badge (Standard)
Flush Mount Bracket (Optional)
Wall Mount Bracket (Optional)
Protective Cover (Optional)
Frequently Asked Questions
Everything you need to know about the HX-CCD21 AI People Counter.
What is an Al people counter?
AI people counter tracks & analyzes visitors via AI. Beyond basic counting, it supports deduplication, gender/age & adult-child classification, multi-device duplicate removal for full traffic behavior insights.
How accurate is HX-CCD21?
Correctly installed HX-CCD21 delivers 99% counting accuracy via dual-lens stereo AI; Gender:95%, Age:80%, Employee filtering:80%, Deduplication:80%, minimizing crowd counting errors.
What is Re-ID technology in people counting?
Re-ID (Re-Identification) technology helps recognize whether a previously detected visitor appears again in another monitored area. It helps reduce duplicate counting and improves customer traffic analysis in environments such as shopping malls, large retail stores, and multi-entrance buildings.
Can HX-CCD21 integrate with existing software?
Yes. HX-CCD21 supports open integration through API, MQTT, and Cloud SDK. It can connect with retail analytics platforms, POS systems, ERP systems, and business intelligence dashboards.
Can HX-CCD21 monitor occupancy?
Yes. Matches Occupancy Counter Host monitoring to help organizations understand real-time visitor levels and improve space management.
What makes HX-CCD21 different from traditional people counting systems?
Traditional people counters mainly focus on counting the number of visitors. HX-CCD21 focuses on understanding real customer traffic by using AI technologies including employee exclusion, Re-ID duplicate reduction, visitor behavior analysis, dwell time measurement. This provides more valuable business insights for retail and commercial applications.
Can HX-CCD21 distinguish employees from customers?
Yes. HX-CCD21 supports employee exclusion features that allow businesses to separate internal staff movement from customer traffic. This improves visitor data accuracy, conversion rate analysis, and store performance evaluation.
Does HX-CCD21 require facial recognition?
No. HX-CCD21 is designed for privacy-friendly visitor analytics. It focuses on anonymous traffic measurement and does not require identifying individual people.
What industries can use HX-CCD21?
HX-CCD21 is suitable for retail stores, shopping malls, supermarkets, convenience stores, transportation facilities, museums, public buildings, and smart facilities.
What data can HX-CCD21 provide?
HX-CCD21 can provide entry and exit counts, visitor trends, customer traffic analysis, dwell time statistics, gender & age analysis, duplicate visitor deduplication, as well as adult and child classification statistics.
Discover the Value of Real Customer Traffic Analytics
Simple counting tells you how many people passed by.
HX-CCD21 helps you understand which visitors matter, how they behave, and how your business can perform better.
